FAQ’s

<p>SSC Works specializes in repairing a wide range of heavy machinery and industrial equipment. Our expertise includes but is not limited to excavators, bulldozers, cranes, metalworking tools, and more. We are committed to providing comprehensive repair solutions to meet the diverse needs of our clients across various industries. If you have specific equipment in mind, feel free to reach out to discuss your repair requirements.</p>

<p>SSC Works has strategically positioned workshops and offices to ensure efficient service delivery to our clients. Our main headquarters is located in Balikpapan, while branch offices are conveniently situated in Salok Api, Samarinda, Palu, and Surabaya. These strategically chosen locations enable us to provide accessible services across various regions. Each office is equipped with workshops that facilitate efficient repair, maintenance, and fabrication processes, allowing us to deliver top-notch services to our valued customers.</p>

<p>Yes, SSC Works places great importance on using certified materials. We've forged partnerships with suppliers offering certified products tailored to each application. Our dedication to quality encompasses material sourcing, guaranteeing they meet requisite standards and certifications. For inquiries on material certifications, reach out to us for further information.</p>

<p>For comprehensive details on our workshop facilities and machinery, kindly get in touch with us. We're delighted to furnish you with a comprehensive overview via email. Rest assured, your queries will be promptly addressed, ensuring you gain insight into our workshop capabilities.</p>

<p>Throughout our extensive journey, SSC Works has adeptly restored a wide array of equipment. Servicing over 20 distinguished companies, including major corporations and state-owned enterprises (BUMN), we've earned their trust with our unparalleled advantages:<br />Technical Mastery: Our team boasts seasoned experts proficient in heavy machinery repair, metalworking, and maintenance.<br />Dependability: We consistently furnish dependable solutions, ensuring optimum equipment performance post-repair.<br />Innovation: SSC Works remains at the forefront of industry advancements, seamlessly integrating state-of-the-art technologies into our repair and fabrication procedures.<br />For a comprehensive catalog and further insights into our proficiency, don't hesitate to reach out and connect with us.</p>

<p>Our process adopts a seamless, client-centric approach:<br />1. Contact Us: Initiate the process by reaching out to us.<br />2. On-Site Visit: We'll schedule a visit to assess your equipment or conduct a survey.<br />3. Pre-Inspection: Based on gathered data and equipment condition, we perform a thorough pre-inspection to pinpoint repair needs.<br />4. Quotation: Expect a detailed quotation, outlining the scope of work and pricing, delivered to your email.<br />For further details or to kickstart the process, don't hesitate to get in touch with us. We eagerly anticipate providing tailored solutions for your equipment repair requirements.</p>

<p>Yes, indeed. The quoted cost from SSC Works is comprehensive, encompassing both the service rendered and any associated shipping costs. We uphold transparency in pricing, ensuring that the quoted amount includes all aspects of the agreed-upon services, along with any required logistical arrangements. Should you require further information or clarification, feel free to reach out to us. We're here to assist you.</p>

<p>We do not have a fixed average turnaround time as it depends on the complexity of the project and the current workload of our production team. Each project is unique, and we tailor our timelines to ensure the highest quality of work. Rest assured, we are committed to delivering efficient and timely services while maintaining the highest standards. For specific project timelines, please contact us, and we will provide a more accurate estimate based on your requirements.</p>